Branding will only commence once full payment for stock and branding has been made and artwork has been approved.
Standard lead-time is seven working days subject to artwork being submitted in the correct format and layouts are signed off within 72 hours.
The lead-times may need to be extended on large quantities, ie for Screen and Pad Print more than 3,000 prints, for Embroidery, Laser and Digital more than 1,000 designs.
Personalization will be excluded from normal lead-times.
Every effort will be made to maintain the shortest possible lead-time.
Acceptable file formats: Vector artwork is preferred (no MAC files) – (.CDR / .EPS /.AI / .PDF).
Formats we do not accept: Word files, .gif, .jpeg (under 300dpi), Power Point and Free Hand. Fonts need to be converted to curves.
Artwork not received in the correct format will attract a redrawing fee of R250 excl. VAT and require 24 hour lead-time.
All artwork requests, approvals and proof of payments are to be sent to us before branding on your order can commence.
Pre-production samples may be charged for and run as a separate order.
A tolerance of up to 2% is allowed for rejects.
Barron/ACC Africa cannot accept returns on incorrect items which have already been branded, since we will not proceed with branding unless we have received your written approval for the artwork as you requested